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JOBS OPPORTUNITIES AT AIRTEL NIGERIA

JOB TITLE: MANAGER IN AND VAS
JOB CODE: 7022

JOB LOCATION: LAGOS

JOB FUNCTION:

• Participate in evaluation of design from IN and VAS Vendor and primarily
• responsible for coordination of resolution of operational problems on IN and
• VAS with Managed service provider with a view to ensure that services to
• customers are not impaired at all times.

PRINCIPAL ACCOUNTABILITIES

• To ensure IN and VAS
• deployment as stipulated
• in Annual Operating Plan
• (Financial& Strategy)
• Prepare CAF, Requisition Request for all IN and VAS projects
• Create Project Tracking Systems and ensure continual improvements
• in Business Model.
• Monitor and enforce valuate all Service Level agreements, partner
• with all stakeholders to achieve positive customer experience and
• optimize costs
• Speed of Resolution of
• IN/VAS issues
• (Customer)
• Ensure that operational issues on IN&VAS are resolved within SLA
• with Vendors
• Escalate operational issues that are not resolved within SLA
• Provide statistics of downtime from time to time
• Participate in weekly operational meeting wi

QUALIFICATION

• Any university degree In Engineering.
• Professional qualification in Project Management Techniques

CLICK HERE TO APPLY

Closing Date: 15 / 07 /2012

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