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JOB VACANCIES AT STANBIC IBTC BANK

JOB TITLE: RELATIONSHIP MANAGER

JOB TITLE: VAF PORTFOLIO SALES

JOB TITLE: VEHICLE AND ASSET FINANCE SALES
JOB REF: ID9255
JOB LOCATION: NIGERIA

JOB DESCRIPTION

• This job focuses on portfolio relationship management of a supplier base requiring development and maintenance of strong relationships to ensure VAF obtain their chosen and required share of the supplier business
• The position augments the overall VAF strategy and critically enhances new business opportunities from previously untapped channels.)
  

 RESPONSIBILITIES

• Achievement of market share (relative to dealer and supplier).
• Turnover (new business payout).
• Achievement of margin and ROE targets.
• Effective credit risk management.
• Number of deals (new business payouts).
• Non-funded income (cross sales/insurance products and fees).
• Achievement of Fleet sales (where applicable).
• Cost management.
• Effective people management.
• Take-up rate (as per channel / segment).
• CSI - Customer Satisfaction Index.
• DSI - Dealer Satisfaction Index.

KEY PERFORMANCE MEASURES

• Attains new business targets specifically allocated to the Supplier channel.
• Achieves targets in line with ROEs, by driving and securing quality business priced for risk.
• Proactively identifies and develops business potential..
• Gathers and submits information about competitor activity and market developments.
• Maximises bank profitability and ensures value add to customers through cross-selling, specifically focusing on non-funded income and acquisition opportunities.
• Number and quality of leads written
• Portfolio profitability measured by contribution
• Service & Sales Management
• Services and sells to existing and potential customers through the use of effective service and sales management and the marketing of VAF products.
• Grows new customer base by networking, cold calling and effective sales and service tactics.
• Cross-sells VAF’s insurance products as well as maximises fees recovered on the portfolio to the extent that profits are maximised and customers’ needs are met.
• Interacts with clients to obtain and analyse financial material, e.g. debtors’ lists management accounts cash-flow budgets in terms of agreed covenants.
• Assists with related queries, where possible, and facilitates when specialist advice is required.
• Ensures effective presentations and proposals to customers with the aim of growing the portfolio.
• Ensures successful retention of existing customers in assigned portfolio by strengthening and expanding relationships.
• This is achieved by intimately understanding the customer’s business requirements and servicing their financial needs with regards to asset financing.
• Conducts ongoing and accurate territory and portfolio analysis to identify business potential and ensures that this forms the basis of service and call programmes.
• Tracks and manages sales targets and budgets.
• Mines (i.e. investigates and understands) customer’s portfolio data to identify opportunitis for additional facilities.
• Maintains ongoing knowledge of portfolio performance to ensure corrective actions can be taken early.
• Prepares and motivates Business Application Committee (BAC) and  Credit Committee papers when applicable.

OTHER

• Customer satisfaction index
• Customer retention
• Risk: Quality of business measured by % nonperforming loans (joint accountability with Credit)
• Quality of call reports and annual reviews
• Quality of Credit documentation
• Internal process
• Successful implementation of internal systems and Projects
• Audit/ compliance rating around your core area.
• Data integrity

CLICK HERE TO APPLY

Closing Date: 13 /07 /  2012.

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